International Shipping & Return Policy

If a product is damaged please contact us at info@burnjacket.com to communicate the matter for best resolve.

All BurnJacket purchases are shipped with USPS carrier with shipment tracking. For International purchases, please allow up to 45 days for shipment to reach its final destination. Shipment tracking will be provided via the purchasers email. However USPS often does not provide tracking information once outside US borders. Please be patient for the BurnJacket delivery. Most shipments are mailed from BurnJacket headquarters within 72 hours.

Team BurnJacket will accept, for returns or exchange, items that are in new condition, unworn, and free of damage by the customer.  For a refund or exchange, mail out your item within 10 days (post marked) from receipt of the original order.  If returning, shipping cost will be paid for by customer and should include the BurnJacket in original packaging when returned.  If determined it is undamaged and/or unworn by customer, then a refund will be issued or a new item will be shipped to customer (which ever is the customer’s preference).  For refunds, a $5 processing fee per BurnJacket will assessed for repackaging and/or destruction of item (If item is opened by customer and worn it will not be repackaged for future sales). Items after 10 days of receipt will not be accepted for returns.

Contact info@burnjacket.com for shipping return information prior to any returns or mail product to Team BurnJacket for refund as stated.